{"id":412,"date":"2022-07-14T21:41:46","date_gmt":"2022-07-14T19:41:46","guid":{"rendered":"https:\/\/pokawa.ch\/?page_id=412"},"modified":"2024-12-13T15:37:56","modified_gmt":"2024-12-13T14:37:56","slug":"kundenservice","status":"publish","type":"page","link":"https:\/\/pokawa.ch\/de_ch\/kundenservice\/","title":{"rendered":"Kundenservice"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"412\" class=\"elementor elementor-412\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6a78719 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6a78719\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-78a3377e\" data-id=\"78a3377e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-46c0ab63 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"46c0ab63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Kundenservice<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa12458 elementor-widget-divider--view-line elementor-widget elementor-widget-global elementor-global-3920 elementor-widget-divider\" data-id=\"fa12458\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-767d4ac0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"767d4ac0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-531814a1\" data-id=\"531814a1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-be4f30e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"be4f30e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-187916f3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"187916f3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2615a9fc\" data-id=\"2615a9fc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-789823ff elementor-widget elementor-widget-heading\" data-id=\"789823ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Kontaktformular<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47df1792 elementor-widget elementor-widget-text-editor\" data-id=\"47df1792\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sehr geehrter Kunde,<\/p><p>Sie haben eine Bestellung \u00fcber eine Lieferplattform (Uber eats, Deliveroo, Just eat) aufgegeben und haben eine Beschwerde, wenden Sie sich an diese.<\/p><p><b>F\u00fcllen Sie das beigef\u00fcgte Formular aus, wenn Sie eine Bestellung auf unserer Website pokawa.com oder \u00fcber unsere Handy-App aufgegeben haben.<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-5a61fead\" data-id=\"5a61fead\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2680f1a1 elementor-button-align-start elementor-widget elementor-widget-form\" data-id=\"2680f1a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Suivant&quot;,&quot;step_previous_label&quot;:&quot;Pr\\u00e9c\\u00e9dent&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Formulaire - Contact\" action=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"412\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"2680f1a1\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Service client\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"412\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-restaurant elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-restaurant\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWo haben Sie bestellt?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before\">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewbox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[restaurant]\" id=\"form-field-restaurant\" class=\"elementor-field-textual elementor-size-md\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"- S\u00e9lectionner un restaurant -\">- Ein Restaurant ausw\u00e4hlen -.<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" gen\u00e8ve@pokawa.ch\">Pokawa Genf (Eeaux Vives) <\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-field_46d3074 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_46d3074\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAuf welcher Plattform?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\" Application Mobile\" id=\"form-field-field_46d3074-0\" name=\"form_fields[field_46d3074][]\"> <label for=\"form-field-field_46d3074-0\">Mobile Anwendung <\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\" Site internet\" id=\"form-field-field_46d3074-1\" name=\"form_fields[field_46d3074][]\"> <label for=\"form-field-field_46d3074-1\">Website <\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\" En restaurant\" id=\"form-field-field_46d3074-2\" name=\"form_fields[field_46d3074][]\"> <label for=\"form-field-field_46d3074-2\">Im Restaurant <\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\" Uber Eats\" id=\"form-field-field_46d3074-3\" name=\"form_fields[field_46d3074][]\"> <label for=\"form-field-field_46d3074-3\">Uber Eats <\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_299d4e3 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_299d4e3\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_299d4e3]\" id=\"form-field-field_299d4e3\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Name\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_1db76ca elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_1db76ca\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tVorname\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_1db76ca]\" id=\"form-field-field_1db76ca\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Vorname\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tE-Mail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"E-Mail\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_fbd1328 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_fbd1328\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTelefon\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_fbd1328]\" id=\"form-field-field_fbd1328\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Telefon\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\" data-no-translation-title=\"\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_b597857 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_b597857\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tBestellnummer\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_b597857]\" id=\"form-field-field_b597857\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-nature_probleme elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-nature_probleme\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tArt des Antrags\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before\">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewbox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[nature_probleme]\" id=\"form-field-nature_probleme\" class=\"elementor-field-textual elementor-size-md\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"- S\u00e9lectionner -\">- W\u00e4hlen -<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Commande non re\u00e7ue\">Bestellung nicht erhalten<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Article manquant\">Artikel fehlt<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Produit incorrect\">Falsches Produkt<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Produit renvers\u00e9 ou endommag\u00e9\">Versch\u00fcttetes oder besch\u00e4digtes Produkt<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Produit mal cuit\">Produkt nicht richtig gegart<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Restriction alimentaire non respect\u00e9e\">Nahrungsbeschr\u00e4nkung nicht eingehalten<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Application\">Anwendung<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Site internet\">Website<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Demande de facture\">Rechnung anfordern<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Probl\u00e8me de paiement\">Problem mit der Zahlung<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Programme de fid\u00e9lit\u00e9\">Treueprogramm<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Une question ?\">Eine Frage?<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Autre\">Andere<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tBeschreibung des Problems\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"5\" placeholder=\"Wie k\u00f6nnen wir Ihnen helfen?\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_cce4d80 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_cce4d80\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAnlage (Rechnung und Fotos von Ihrer Bestellung*)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_cce4d80][]\" id=\"form-field-field_cce4d80\" class=\"elementor-field elementor-size-md  elementor-upload-field\" multiple=\"multiple\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_d770c25 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_d770c25]\" id=\"form-field-field_d770c25\" class=\"elementor-field elementor-size-md  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-field_d770c25\">Ich stimme der Datenrichtlinie f\u00fcr die Bearbeitung meiner Anfrage zu.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text\">\n\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_fdc46e9]\" id=\"form-field-field_fdc46e9\" class=\"elementor-field elementor-size-md\" style=\"display:none !important;\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_846f37c elementor-col-100 recaptcha_v3-inline\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_846f37c\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LeJ2c8gAAAAADtt6c_1b55Jxu6D7XAkGi_iucP8\" data-type=\"v3\" data-action=\"Form\" data-badge=\"inline\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm elementor-animation-shrink\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"15\" viewbox=\"0 0 14 15\" fill=\"none\"><path d=\"M6.707 0.734315L5.293 2.14832L9.586 6.44132L-3.36884e-07 6.44132L-2.49461e-07 8.44132L9.586 8.44132L5.293 12.7343L6.707 14.1483L13.414 7.44132L6.707 0.734315Z\" fill=\"white\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Senden Sie<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"de_ch\"\/><\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b54ee78 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b54ee78\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3fc15ae\" data-id=\"3fc15ae\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f23373c elementor-widget elementor-widget-text-editor\" data-id=\"f23373c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>*In Ermangelung dieser Elemente, gem\u00e4\u00df Artikel 13 unserer Verkaufsbedingungen, beh\u00e4lt sich POKAWA das Recht vor, Ihrer Anfrage nicht nachzukommen, da alle festgestellten M\u00e4ngel vom Verbraucher selbst nachgewiesen werden m\u00fcssen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Formulaire de contact Cher client, Vous avez pass\u00e9 commande via une plateforme de livraison (Uber eats, Deliveroo, Just eat) et avez une r\u00e9clamation, contactez-les. Remplissez le formulaire ci-joint si vous avez pass\u00e9 commande sur notre site internet pokawa.com ou sur notre application mobile. *En l\u2019absence de ces \u00e9l\u00e9ments, selon l\u2019article 13 de nos conditions de [&hellip;]<\/p>","protected":false},"author":1,"featured_media":4098,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-412","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/pokawa.ch\/de_ch\/wp-json\/wp\/v2\/pages\/412"}],"collection":[{"href":"https:\/\/pokawa.ch\/de_ch\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pokawa.ch\/de_ch\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pokawa.ch\/de_ch\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pokawa.ch\/de_ch\/wp-json\/wp\/v2\/comments?post=412"}],"version-history":[{"count":9,"href":"https:\/\/pokawa.ch\/de_ch\/wp-json\/wp\/v2\/pages\/412\/revisions"}],"predecessor-version":[{"id":9842,"href":"https:\/\/pokawa.ch\/de_ch\/wp-json\/wp\/v2\/pages\/412\/revisions\/9842"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pokawa.ch\/de_ch\/wp-json\/wp\/v2\/media\/4098"}],"wp:attachment":[{"href":"https:\/\/pokawa.ch\/de_ch\/wp-json\/wp\/v2\/media?parent=412"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}